Job Responsibilities

1. Perform initial technical analysis, provide operational guidance, and track issue resolution.
2. Assist with equipment installation, commissioning, operation guidance, and training.
3. Compile equipment reports, technical data, and client feedback for Taiwan HQ.
4. Coordinate alignment between clients and the HQ technical team.
5. Support technical demonstrations, product presentations, and operational tasks.

Key Highlights

1. Provide direct on-site technical support for the Indonesian market.
2. Serve as a vital link between clients and the Taiwan technical team.
3. Gain hands-on experience in installation, training, demos, and cross-border coordination.
4. Deepen expertise in equipment applications, client needs, and process optimization.

Requirements

1. Experience in technical support, after-sales service, or equipment operation preferred.
2. Strong communication skills to independently manage client issues and internal teams.
3. Detail-oriented, proactive, and accountable with strong task-tracking skills.
4. Willingness to travel for client visits, training, and external events.
5. English proficiency required; Indonesian capability is a strong plus.
6. Memiliki kemampuan bahasa Inggris menjadi nilai tambah; kemampuan bahasa Indonesia akan menjadi nilai tambah lebih besar.

Preferred Qualifications

1. Background in machinery, industrial products, automation, or the B2B sector.
2. Prior experience in equipment installation, client training, or overseas client service.
3. Strong skills in technical presentation, problem analysis, or cross-cultural communication.

Location

Jakarta Representative Office, Indonesia

Supervisión Directa

Representante Jefe, Oficina de Indonesia